.webp)
.webp)
.webp)
IT issues are fixed even before you realized there’s a problem
Downtime is practically non-existent
Your calls get answered under 30 seconds when you reach your IT provider for support
Your business benefits from the latest technology advancements, making you up to 40% more efficient than your competition…
All at a price that makes perfect sense to you!
This is not some state of Utopia that will never be known to mankind, dozens of businesses in and around Santa Clara are living in this world already!
But before we get into that, let’s address the elephant in the room
%20(1).webp)
An IT partner that
keeps your cybersecurity 100% bulletproof,
while keeping you compliant,
while proactively ensuring your day to day processes are seamless,
while still being available to solve any random IT issue that may pop up immediately!
Because let’s face it, life would be a lot easier if you could dump all your IT needs on a single, trusted IT provider.
Rather than constantly interviewing a new “specialist” for every new IT project, wouldn’t it be great to have all the specialists and IT experts in one mega team that you already know and trust?
We thought so too…
%20(1).webp)
You know that IT is great, when it's no longer a dreaded aspect of your business you have to budget for, but an active key-player in your company’s growth.
And great IT support? You know that by how quickly and easily everything runs. Great IT support makes your entire IT environment run like a well-oiled machine, without the hiccups, complexities or surprise bills!
If we are going to give small to mid-sized business a voice, it would only be possible with the right technology that empowers them to go for growth.
We believe this so much so, we started Riverfy in 2012 to bridge this gap, and provide top-level IT expertise to growing businesses all around the Bay area.
.png)
"If I could give them more stars I would. This team is absolutely amazing and so knowledgeable!! We had a complicated situation at our facility where we were trying to get a very old Wire EDM machine ( that pre-dated wifi) hooked up to our computer network and able to transfer files between the two. Paul was at our location and going through the systems with us within the hour. Even though the system was outdated and not the easiest to work with, Paul was able to get us the appropriate hardware and up and running in no time. Absolutely fantastic service. Now that we've experienced the type of service Riverfy provides we'll never go to anyone else for any IT issues."
.png)
"For my business, speed and accuracy define success. I use Riverfy for all my IT needs. Their staff is knowledgeable and keeps me informed of the cutting-edge technology I need to grow my business. Riverfy provides solutions that help me stay a step ahead of the competition."
Whether you are nervous around computers or not, technology can have a profit-building impact on your business.
With this many years of experience as a team, we know the lackluster and (sometimes) terrible IT support experiences that small businesses in Santa Clara, San Jose have had…
All promises, no delivery.
Recurring IT problems, poor internet, stone-age IT systems, non-existent remote work opportunities and do we need to mention the cybersecurity threats and compliance issues?
All these with lock-in contracts that keep you tied to an IT provider that has no clue how to make IT work for you!
Riverfy was birth out of a need to enable growing businesses achieve greater success with technology
Ever since 2012, we have helped dozens of CPAs and manufacturing business get ahead of the competition with uniquely tailored IT solutions.
Our IT support has taken some getting used to for these businesses! On time, everytime, with substantially reduced operational costs are some of the results our client won’t stop raving about…
We understand this: if you’re calling for help, you need it right away, not in 3 hours! As soon as you call, you are connected to an IT professional that knows your name and specific needs (rather than a random call centre rep that has no clue about your history).
Stay with us because you cannot imagine running your business without our tailored IT support, not because of a contract. We have seen quite a number of San Fransisco businesses stuck in abusive relationships with their IT partners, that doesn’t have to be you.
Rather than try to shoe-horn you into a stack of IT solutions that we think you need, we take out the guesswork completely by learning your business. We take the time to fully understand your processes, and help you build a machine to seamlessly aid operations.
With our managed services, you can say goodbye to endless cycles of dealing with IT problems. If a problem ever pops up, we make sure it’s fixed in one day… And the best part? Once we have fixed an issue, it does not resurface.
We are a team of IT professionals with rich IT experience. It’s safe to say that we have seen it all, and have the skills and expertise to take your organisation where it needs to be with IT.
We’re on a mission to take the complexities out of tech. We have seen IT providers milk companies dry, by using complex IT jargon. We are not those people, and we’ll never be. So we keep you in charge of your IT, by helping you understand all the details, in a simplified way.
It’s a major advantage of outsourcing your IT management to a team of experts who have been there and done that. You can confidently dump 100% of your IT management on us. With in-house experts on every aspect of IT you can imagine, relax, we’ve got IT covered.
Our support team is available to pick up your call and offer expert help immediately, round the clock. We attempt to resolve the issue right on the call (without any tickets) because most of the time, we are already working to handle the situation before you call. If for some reason, we are unable to solve your issue remotely, we will be at your office in no time, because we are local to you.
Small business is the target of 43% of all cybercrimes and 87% think that antivirus alone will protect them. You don’t want to become a cyber statistic. We proactively ensure that threats are mitigated as they come up, keeping your entire system secure (on all devices, home or abroad). With our 7 layers of protection, we keep your vital data secure online, no matter what.
You can go about your business knowing that expert eyes are on your entire IT infrastructure. If there’s ever an issue, we are the first to know and our response is instant. The best part is that we don’t need babysitting, we do what’s best for you, while maintaining transparency every step of the way: this way, you stay in charge.
Without a rock-solid backup system, what’s your assurance that some unforeseen storm won’t take you out of business? We avoid sour surprises and ensure that your backup is fail proof, securely storing your data across multiple geographical locations, as well as on the cloud.
.webp)
We make your transition to the cloud seamless, and operations on the cloud even more amazing. You no longer need to get to the office to use certain software, no matter your industry. You can work from anywhere, on any device, with absolute security and efficiency.
Most of our clients reduce their communications budget by up to 40% with our VoIP solutions. Get ready for the best experience you have ever had with your business phone system, because beyond being affordable, calls are crisper and clearer than ever, you never miss a client call, and you can answer the same call on multiple devices (smart phone, PC, etc).
See how they describe their experience with us over the years…
"This team is AMAZING! I'm the Office Manager at a very busy tax firm, and their professionalism has been highly impressive. They've been supporting us since the inception of their business, and I can promise they go above and beyond to keep our systems running smoothly. No matter how big or small the issue may be, they have someone who will address it. They're honest and unfailingly responsible. With 25 years of work experience, I've never worked with a more reliable crew. I truly cannot recommend Riverfy enough. It thrills me to see their business grow; great people with excellent skills and superior work ethics deserve to thrive."
.png)
"There are a ton of IT companies in the Bay Area, but this company is hands-down the best at what they do! The Riverfy team is reliable, quick to respond, friendly and have provided the best customer service I've ever experienced. Do yourself a favor and call these guys up for any and all support needs you might have - you won't regret it!"
