IT Services in Santa Clara: 5 Ways to Protect Your Business from Phone Scams

Phone scams are on the rise, and many of them are now targeting small businesses. According to IT services experts in Santa Clara, it's important for you and your employees to be aware of the issue and to take steps to avoid getting caught by one of them.The first thing to do is to register your business numbers with the National Do Not Call Registry. If you get an unwanted call, report it to the Registry. It puts the scammer's phone number on the FTC radar.Here are five more ways you can protect your business from phone scams:

1. Let Unfamiliar Numbers Go to Voice Mail

This is especially true with cell phones. Unless you know the number or your caller ID clearly identifies the entity on the other end, let your voice mail pick up the call. You can review the message and promptly call back if it is legitimate.

2. Hang Up

If you pick up the phone and suspect you are on the phone with a scammer or robocall system, hang up. You are under no obligation to speak with anyone that is not doing business with your company.

3. Avoid Using Common Phrases

Many phone scammers record the conversations they have, according to IT services experts in Santa Clara. They use the voice imprints to access a person's sensitive data via phone systems to banks and other places. Avoid saying common phrases like "yes" or "no." For example, if someone asks "Can you hear me?", say "I can hear you just fine" instead of "yes."

4. Look for Technical Solutions

The good news is that there are IT support solutions in Santa Clara available to help you get rid of phone scammers. These range from call blocking options to services that deliver "no longer in service" messages to the robocall systems. Engage a knowledgeable IT provider to help implement a comprehensive system.

5. Never Give Out Unneeded Information

No one in your organization should give unneeded information to anyone over the phone. People will call and ask for the name of the owner or manager. They might ask for a key person's cell phone number. Keep that information private. Always take a message and have someone call back.Don't let your company get caught up in a phone scam. Educate yourself and your employees. These tips will help keep your company safe. For assistance with protecting your company, get in touch with Riverfy. We are the experts in IT services Santa Clara businesses trust with their phone system security.